Behaviour-Based Interview

Key Lessons Learned

Behaviour-based, or competency-based interview is now used world-wide by most leading organisations as a standard part of their recruitment process. Some of the key lessons learned are - in no particular order - that effective interviewers:

Create a simple behavioural ‘descriptor’ – easy for them to say – easy for their candidate to understand

Understand the background and options with Behaviour-Based (Competency-Based) Interview

Understand the usual order – as a logical process – and create a prompt sheet

Have a good understanding of current legislation

Are clear on what they seek – and are prepared to work hard to uncover it

Create a ‘good’ environment – are pleasant, clear and professional

Allocate time - to prepare physically and mentally; - to write up their notes afterwards

Follow best practice – by ‘building’ clear, simple selection specifications, or descriptors, in advance

Use effective ‘tagging’ and probing to maintain focus and fully explore the situation described by the candidate

New interviewer, or ‘old hand’ – plan to periodically refresh their interview skills

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